Akkad chat ("the Service"), available at https://chat.akkad.io, is a customer-conversation platform operated by Akkad ("we", "us"). It enables our team to receive and answer messages sent to our official communication channels, including our Facebook Pages, Instagram accounts, web chat, and email.
By messaging one of our connected channels or by using an account on the Service, you accept these Terms. If you do not agree with them, please do not use the Service.
You agree not to use the Service to:
We may suspend or block access that violates these rules.
Access to the agent dashboard is limited to team members we authorise. Account holders are responsible for keeping their credentials confidential and for all activity under their account.
Our processing of personal data is described in our Privacy Policy. Requests to delete personal data are handled as described in our data deletion instructions.
Conversations that reach us through Facebook or Instagram are transmitted by Meta Platforms, Inc. under its own terms and policies. We are not responsible for the availability or conduct of third-party platforms.
We aim to keep the Service available at all times but do not guarantee uninterrupted operation. We may modify or discontinue features of the Service. We may update these Terms; material changes will be reflected on this page with a revised effective date.
To the maximum extent permitted by law, the Service is provided "as is" and we are not liable for indirect, incidental, or consequential damages arising from its use.
These Terms are governed by the laws applicable at the seat of Akkad, without regard to conflict-of-law rules.
Akkad chat · chat.akkad.io
Email: support@akkad.io